Privacy Policy

Last updated: 1 October 2026

This Privacy Policy describes how Brenzicove Ltd (“Brenzicove”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website at brenzicove.uk or use the Brenzicove platform.

1. Who We Are

Brenzicove Ltd is the data controller for information collected through this website and platform. Our registered address is 42 Holborn Viaduct, London, EC1A 2AT, United Kingdom. You can reach us at [email protected] or by calling +44 20 7946 0381.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact information: name and email address submitted through the contact or access-request form.
  • Communication content: the content of messages or requests you send to the support team.
  • Usage data: standard server logs including IP address, browser type, pages visited and time of access.
  • Platform data: information submitted by users when using platform features, including data submitted for analysis.

3. How We Use Your Information

We use collected information for the following purposes:

  • To process and respond to access requests and support enquiries.
  • To operate and maintain the Brenzicove platform and improve its functionality.
  • To communicate with users regarding their requests and platform activity.
  • To comply with legal obligations applicable to Brenzicove Ltd in the United Kingdom.

4. Legal Basis for Processing

Where applicable under UK data protection law, we process personal information on the basis of:

  • Legitimate interests in operating and improving the platform.
  • Contractual necessity when processing access requests and delivering platform services.
  • Legal obligation where processing is required to comply with applicable law.
  • Consent, where you have explicitly agreed to a specific use of your information.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Contact form submissions are retained for up to 24 months. Usage data is retained for up to 12 months.

6. Your Rights

Under UK data protection law, you have the right to access, correct, delete or restrict the processing of your personal information. You may also have the right to data portability and to object to certain processing. To exercise any of these rights, contact us at [email protected] or write to Brenzicove Ltd, 42 Holborn Viaduct, London, EC1A 2AT, United Kingdom.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss or disclosure. However, no transmission over the internet is entirely secure, and we cannot guarantee the absolute security of information transmitted to or from the platform.

8. Third Parties

We do not sell personal information to third parties. We may share information with service providers who assist in operating the platform, subject to appropriate data processing agreements. We will not disclose personal information to third parties except as required by law or with your consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available at brenzicove.uk/privacy.html. Continued use of the platform after an update constitutes acceptance of the revised policy.

10. Contact

For any questions about this Privacy Policy or your personal data, contact us at [email protected], by phone at +44 20 7946 0381, or by post at Brenzicove Ltd, 42 Holborn Viaduct, London, EC1A 2AT, United Kingdom.